computerclub:helpcenter:looking_for_trouble
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
computerclub:helpcenter:looking_for_trouble [2019/09/12 12:37] – pb | computerclub:helpcenter:looking_for_trouble [2022/01/07 00:57] – [If the computer boots and you can get past logon.] phillip | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== Looking For Trouble ====== | ====== Looking For Trouble ====== | ||
- | Thoughts about trying to use a "method" for identifying problems with a Windows computer. | + | Thoughts about "methods" for identifying problems with a Windows computer. This page is the start of a framework for trouble shooting. |
- | ===== Should this be a flowchart? | + | ===== The computer will not boot or will not present the Logon screen |
- | ===== Tools that help? ===== | + | This case will probably require an alternate bootable device. A thumb drive or CD that contains one of the following. |
- | If the computer boots and you can get past logon. | + | - Hirens, as referenced on the [[.: |
+ | - Linux, Many flavors of linux offer a download that can be booted from a thumb drive. | ||
+ | - A thumb drive containing [[https:// | ||
+ | - Windows Installation media. | ||
- | | + | One reason for an alternate boot media is too determine if most of the hardware is functional. If the computer will boot from an alternate media then it is probable that the processor, memory, video and USB components are OK. Successful boot from Hirens will allow you to use gsmartcontrol and chkdsk. |
- | - [[: | + | |
- | - Boot time. Are there unnecessary boot time activities? | + | |
+ | ===== If the computer boots and you can get past logon. ===== | ||
+ | |||
+ | | ||
+ | - [[.: | ||
+ | - Use SFC (System File Checker) as indicated [[https:// | ||
+ | - Boot time. Are there unnecessary boot time activities? | ||
- Windows Event Viewer. Are there " | - Windows Event Viewer. Are there " | ||
- | - Windows Scheduler. Look for " | + | - Windows Scheduler. Look for " |
- Malwarebytes. Run it. Disable boot time initiation. | - Malwarebytes. Run it. Disable boot time initiation. | ||
- CCleaner Run it. Disable boot time initiation. | - CCleaner Run it. Disable boot time initiation. |
/home/sctxcompclubora/sctxcompclub.net/data/pages/computerclub/helpcenter/looking_for_trouble.txt · Last modified: 2022/01/07 01:03 by phillip