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computerclub:helpcenter:looking_for_trouble

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Looking For Trouble

Thoughts about “methods” for identifying problems with a Windows computer. This page is the start of a framework for trouble shooting.

The computer will not boot or will not present the Logon screen

This case will probably require an alternate bootable device. A thumb drive or CD that contains

  1. Hirens
  2. Linux
  3. Windows Installation media
  4. Windows To Go

One reason for an alternate boot media is too determine if most of the hardware is functional. If the computer will boot from an alternate media then it is probable that the processor, memory, video and USB components are OK. Successful boot from Hirens or Linux will allow you to use gsmartcontrol and chkdsk to verify disk integrity.

If the computer boots and you can get past logon.

  1. Windows Task Manager. Does the system get “quiet/calm”? Is any process consuming more that 5% of CPU, Disk or Network?
  2. GsmartControl. Are all disks healthy?
  3. From the command prompt, run “SFC /verifyonly”. Are errors reported?
  4. Boot time. Are there unnecessary boot time activities?
  5. Windows Event Viewer. Are there “Critical” or “Error” events?
  6. Windows Scheduler. Look for “suspicious” items. Similar to boot startup cleanup.
  7. Malwarebytes. Run it. Disable boot time initiation.
  8. CCleaner Run it. Disable boot time initiation.
  9. Superantispyware Run it. Disable boot time initiation.

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/home/sctxcompclubora/sctxcompclub.net/data/attic/computerclub/helpcenter/looking_for_trouble.1568316760.txt.gz · Last modified: 2019/09/12 19:32 by pb