This is an old revision of the document!
This page is going to be a “work in progress” for a while. Why? Analysis of a Slow PC can expose several root causes and it is not uncommon to find more than one contributing factor on a computer.
For many years PC's were delivered with a Hard Drive. The electrical mechanical components in a HD contribute significantly, to the slowness of booting, loading a program and updates. In recent years computers are available with SSD. SSD is dramatically faster than HD. Computers with a HD can exhibit siginficant improvements in, booting, loading a program and updates, if the HD is replaced with an SSD. SSD costs have dropped significantly. If your computer is slow, an SSD upgrade will be easier on you bank account than a new computer. Today (June 4, 2019) a 250gb SSD could be purchased at Best Buy for less than $60. It is not unusual for a new PC or laptop to exceed $400.
Slow PC is a symptom with many causes. Determining why the PC is slow, requires analysis.
If the PC will get to the point of letting you log in, then the next step might be:
Observe what the PC is doing with the Task Manager. The Task Manager is like the dash board of a car. It can indicate what part of the PC is overheating or running low on resources. Here is some knowlege about Task Manager.
Things the Help Center volunteers frequently discover with the Task Manager are:
Here are 4 options for starting the Task Manager.
You should see something like this: I need to figure out how to capture and import an image.
Make sure the “Process” tab is selected. Now you should see columns for CPU, Memory, Disk and Network. If the system is SLOW then one of those columns probably indicate something close to 100%. A system that is not exhibiting slow behaviour, typically indicates values below 10%. It is not uncommon for just a couple of programs to be contributing to high utilization of CPU or Disk.
Clicking on the CPU column will sort the columns based on CPU utilization. The process using the most CPU resource will be at the top of the list. Clicking on the column again will reverse the sort order.
Clicking on the Disk column will sort the columns based on Disk utilization. The Process using the most Disk resource will be at the top of the list. Clicking on the column again will reverse the sort order.