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computerclub:helpcenter:start [2019/06/11 12:03] pbcomputerclub:helpcenter:start [2022/11/25 20:26] (current) – [What you should bring to the Help Center] phillip
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 ===== What is a computer problem? ===== ===== What is a computer problem? =====
  
-The help center volunteers, attempt to provide assistance for many computer devices. There are volunteers that are willing to help with cell phones, tablets, PC's, Mac products, printers and network equipment. Assistance with phones or tablets is typically a sofware or "operator" issue. Assistance with PC's or Macs can involve software, hardware, networking or the "operator". It is probable that one of the Help Center volunteers can help resolve or define the problem. If a problem is not resolved, it is probable a volunteer will help define solutions that can be provided by commercial services.+The help center volunteers, attempt to provide assistance for many computer devices. There are volunteers that are willing to help with cell phones, tablets, PC's, Apple products, printers and network equipment. Assistance with phones or tablets is typically a sofware or "operator" issue. Assistance with PC's or Apple'can involve software, hardware, networking or the "operator". It is probable that one of the Help Center volunteers can help resolve or define the problem. If a problem is not resolved, we hope to define solutions that can be provided by local commercial services.
  
-==== How to get help ====+===== How to get help =====
  
-The Help Center provides help in the Computer Club Annex or in your home. Bringing your device to the Help Center is preferred? Why? The Help Center typically has multiple volunteers. Volunteers are able to consult with other volunteers in the Help Center. Networking and printer problems frequently require a home visit. For home support it is necessary to come to the Help Center to register the support request.+The Help Center provides help in the Computer Club Annex or in your home. Bringing your device to the Help Center is preferred? Why? The Help Center typically has multiple volunteers. Volunteers are able to consult with other volunteers in the Help Center. Networking and printer problems frequently require a home visit. For home support it is necessary to come to the Help Center to register the support request. This wiki contains information that might lead you to a solution. //**If you can read this page you might try asking a question or describing your problem in the "discussion" section at the bottom of this page**//  .
  
 ==== What you should bring to the Help Center ==== ==== What you should bring to the Help Center ====
  
-If your problem is with a portable device (laptop, tablet, phone) or an all-in-one, bring the device and its power supply. For a desktop PC, the Help Center can provide a power cord, monitor, keyboard and mouse.+If your problem is with a portable device (laptop, tablet, phone) or an //**all-in-one**// , bring the device and its power supply. For a desktop PC, the Help Center can provide a power cord, monitor, keyboard and mouse. 
  
 ==== Satisfaction is not guaranteed, but.... ==== ==== Satisfaction is not guaranteed, but.... ====
/home/sctxcompclubora/sctxcompclub.net/data/attic/computerclub/helpcenter/start.1560254605.txt.gz · Last modified: 2019/06/11 12:03 by pb