internet_provider_help
Internet Provider Help
The purpose of this page is…. Identify who to contact if your Internet Service Provider is unresponsive to your needs
/home/sctxcompclubora/sctxcompclub.net/data/pages/internet_provider_help.txt · Last modified: 2021/02/03 23:17 by phillip
Discussion
You need first contact the Federal Communications Commission at https://consumercomplaints.fcc.gov/hc/en-us Look on the left side of the page and it will list devices such as telephone, internet etc. The FCC will require a response from your service provider within 48 hours.
If the issue involves billing/money or just poor service you also need to contact these 3 agencies:
Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Federal Trade Commission at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc
Better Business Bureau at https://www.bbb.org/consumer-complaints/file-a-complaint/get-started