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email_problems [2024/11/06 19:19] debjemail_problems [2024/11/06 19:36] (current) – [Add recovery contact info for your email] debj
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  <font 11pt/Calibri,sans-serif;;inherit;;inherit>What happens when you have more mail than storage capacity? **Your email system will stop all incoming mail**. The sender may or may not get a notification that your mail was undeliverable. You will most likely lose ALL mail sent to you while you were unable to store any more mail. So if you are not receiving emails, storage usage is the first thing to check. How do you fix the problem when you have used up all available storage?</font>  <font 11pt/Calibri,sans-serif;;inherit;;inherit>What happens when you have more mail than storage capacity? **Your email system will stop all incoming mail**. The sender may or may not get a notification that your mail was undeliverable. You will most likely lose ALL mail sent to you while you were unable to store any more mail. So if you are not receiving emails, storage usage is the first thing to check. How do you fix the problem when you have used up all available storage?</font>
  
-  * +1. 
- <font 11pt/Calibri,sans-serif;;inherit;;inherit>If you have shared storage as with google mail, move google photos and items on google drive to another location (e.g., hard drive, memory stick) to free up space for mail.</font> + <font 11pt/Calibri,sans-serif;;inherit;;inherit>If you have shared storage as with google mail, move google photos and items on google drive to another location (e.g., hard drive, memory stick) to free up space for mail.</font>  \\  \\ 
- +2. 
-  * + <font 11pt/Calibri,sans-serif;;inherit;;inherit>You can always pay a monthly fee to increase your storage capability.</font>  \\  \\ 
- <font 11pt/Calibri,sans-serif;;inherit;;inherit>You can always pay a monthly fee to increase your storage capability.</font> +3.
- +
-  *+
  <font 11pt/Calibri,sans-serif;;inherit;;inherit>Better yet, you can exercise good mailbox “hygiene” and clean up your mail.</font>  <font 11pt/Calibri,sans-serif;;inherit;;inherit>Better yet, you can exercise good mailbox “hygiene” and clean up your mail.</font>
  
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 ==== Add recovery contact info for your email ==== ==== Add recovery contact info for your email ====
  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Have you forgotten your email password or did you lock yourself out of your email account? Most email providers will let you change your password if you are able to verify your identity. The email provider sends a code to an alternative email or to a cell phone that you have access to. You can change your password after providing the recovery code received. These alternative recovery methods must be supplied in advance. The time to provide/update this info is NOW, before you need it. Otherwise, you run the risk of permanently losing access to your email because the email provider cannot verify you.</font>  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Have you forgotten your email password or did you lock yourself out of your email account? Most email providers will let you change your password if you are able to verify your identity. The email provider sends a code to an alternative email or to a cell phone that you have access to. You can change your password after providing the recovery code received. These alternative recovery methods must be supplied in advance. The time to provide/update this info is NOW, before you need it. Otherwise, you run the risk of permanently losing access to your email because the email provider cannot verify you.</font>
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Below are instructions for several popular email providers. In all cases, access your email via a browser. Provide an alternate email that you have access to (can be spouse or friend email). Provide a cell phone number where you receive texts.</font> + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Below are instructions for several popular email providers. In all cases, access your email via a browser. Provide an alternate email that you have access to (can be spouse or friend email). Provide a cell phone number where you receive texts.</font> \\ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Suddenlink.</font> +\\ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>net</font>+** <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Suddenlink.</font> 
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>net</font>  ** \\
  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login</font>  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login</font>
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>to Optimum.net</font> + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>to Optimum.net</font> \\ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select My Profile → Notification Preferences from top of page</font>+ <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select My Profile → Notification Preferences from top of page</font> \\
  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Under Contact Information, add recovery email and/or cell phone number.</font>  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Under Contact Information, add recovery email and/or cell phone number.</font>
  
-​​​​​​​ +​​​​​** 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Gmail.com</font>  ​​​​​​​ + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Gmail.com</font>  ** \\ 
- + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to mail.google.com</font> \\ 
-  + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the profile picture/initial in top right corner, select Manage your Google Account</font> \\
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to mail.google.com</font>  ​​​​​​​ +
-  * +
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the profile picture/initial in top right corner, select Manage your Google Account</font>  ​​​​​​​ +
-  *+
  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Security</font>  ​​​​​​​  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Security</font>  ​​​​​​​
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Scroll down to the How you sign in to Google section.</font>  ​​​​​​​ + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Scroll down to the How you sign in to Google section.</font>  ​​​​​​​\\ 
-  * A <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>dd alternate recovery email and/or recovery phone number.</font> + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>​​​​​​​​​​​​</font> \\ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>​​​​​​​​​​​​​​</font> +​​​​** 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Aol.com</font>  ​​​​​​​​​​​​​​ + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Aol.com</font>  **  ​​​​​​​​​​​​​​​​​​​​​\\ 
- + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to mail.aol.com</font>  ​​​​​​​​​​​​​​\\ 
-  * + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the tab with your name in the upper right corner select Account Security</font> \\
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to mail.aol.com</font>  ​​​​​​​ +
- +
-  * +
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the tab with your name in the upper right corner select Account Security</font>  ​ +
- +
-  * ​​+
  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the Security page, scroll down to the Verification Method section and add recovery email and/or phone number.</font>  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the Security page, scroll down to the Verification Method section and add recovery email and/or phone number.</font>
  
 +**​​​​ <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Yahoo.com</font>  **  ​​​​​​​​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to mail.yahoo.com</font>  ​​​​​​​​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the profile picture/initial in top right corner, select Account Info</font>  ​​​​​​​​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Security</font>  ​​​​​​​​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Scroll down to the Verification Methods section</font>  ​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Add alternate account recovery email and/or recovery cell phone number.</font> \\
 +\\
 +** <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>​​​​​​​</font>
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Microsoft account (includes Hotmail.com, msn.com, outlook.com emails and account used to sign into Windows computer)</font>  ​​​​​​​** \\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to Microsoft.com</font>  ​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the profile picture/initial in top right corner, select My Microsoft Account</font>  ​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Security → Manage how I sign in</font>  ​​​​​​​\\
 + <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the Ways to Prove Who You are section, select Add a New Way to sign in or verify</font>  ​​\\
 ​​​​​​​ ​​​​​​​
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Yahoo.com</font>  ​​​​​​​ 
- 
-  * 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to mail.yahoo.com</font>  ​​​​​​​ 
- 
-  * 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the profile picture/initial in top right corner, select Account Info</font>  ​​​​​​​ 
- 
-  * 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Security</font> 
- 
-  * ​​​​​​​ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Scroll down to the Verification Methods section</font>  ​​​​​​​ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Add alternate account recovery email and/or recovery cell phone number.</font> 
- 
- \\ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>​​​​​​​</font> 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Microsoft account (includes Hotmail.com, msn.com, outlook.com emails and account used to sign into Windows computer)</font>  ​​​​​​​ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Login to Microsoft.com</font>  ​​​​​​​ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the profile picture/initial in top right corner, select My Microsoft Account</font>  ​​​​​​​ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Security → Manage how I sign in</font>  ​​​​​​​ 
- <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>From the Ways to Prove Who You are section, select Add a New Way to sign in or verify</font>  ​​ 
  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Email a Code or Text a Code to add alternate recovery email and/or recovery phone number.</font>  <font 11pt/Arial,Helvetica,sans-serif;;inherit;;inherit>Select Email a Code or Text a Code to add alternate recovery email and/or recovery phone number.</font>
  
  
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